About Us

Our Story

Providing quality appliance repairs since 2005

AppliancePro was founded with a simple mission: to provide fast, reliable, and affordable appliance repair services to homeowners and businesses. What started as a small, family-owned business has grown into a trusted name in appliance repair.

Our founder, Michael Thompson, began his career as a factory-trained technician for a major appliance manufacturer. After years of experience, he noticed that many repair companies were either unreliable, overpriced, or both. He knew there was a better way to serve customers.

Today, AppliancePro employs a team of certified technicians who share our commitment to quality service and customer satisfaction. We've serviced over 50,000 appliances and maintained a 98% customer satisfaction rate.

Our team

"We treat every home as if it were our own, and every repair as if it were for our own family."

- Michael Thompson, Founder
Our team
20+ Years of Excellence

Our Mission & Values

What drives us every day

Our Mission

To provide exceptional appliance repair services that exceed customer expectations, delivered with integrity, expertise, and a commitment to excellence. We aim to be the most trusted name in appliance repair by consistently delivering value, reliability, and peace of mind to every customer we serve.

Our Vision

To revolutionize the appliance repair industry by setting new standards for service quality, technical expertise, and customer care. We envision a future where every household has access to prompt, professional, and affordable appliance repair services that extend the life of their valuable investments.

Excellence

We strive for excellence in every repair, every interaction, and every decision. We're not satisfied until our customers are completely happy with our work.

Integrity

We operate with complete honesty and transparency. Our technicians will always provide straightforward assessments and fair pricing.

Customer Focus

Our customers are at the center of everything we do. We listen to your needs, respect your time, and work to exceed your expectations.

Meet Our Team

The experts behind our exceptional service

Team Member

Michael Thompson

Founder & CEO

20+ years of experience in appliance repair. Factory-trained with multiple manufacturer certifications.

Team Member

Sarah Johnson

Service Manager

15+ years of customer service experience. Ensures every customer receives top-quality service.

Team Member

David Rodriguez

Lead Technician

12+ years specializing in high-end appliance repair. Expert in diagnosing complex issues.

Team Member

Jennifer Lee

Customer Support

8+ years in customer service. Dedicated to providing prompt and helpful support to all clients.

Our Impact

The numbers speak for themselves

0
Happy Customers
0
Repairs Completed
0
Years Experience
0
Service Areas

Our Certifications

Professional recognition that guarantees quality

Factory Certified

Our technicians are factory-trained and certified by all major appliance manufacturers, ensuring they have the expertise to work on your specific brand and model.

EPA Certified

Our technicians are EPA certified for safe handling of refrigerants, ensuring all refrigerator and AC repairs comply with environmental regulations.

Fully Insured

We carry comprehensive liability insurance and workers' compensation for all our technicians, providing peace of mind for our customers.

Experience Our Quality Service

Join thousands of satisfied customers who trust us with their appliance repairs.